＃AskDona

SMS, SNS, web, and Chat. All conversation. Let AI Assistant Talk.

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What is AskDona?
AskDona features
How AskDona works (patent pending)
AskDona's response technology (patent pending)
AskDona's data formatting technology
A channel where AskDona can generate answers
AskDona's task-oriented
AskDona administration screen
AskDona's Information Security
What is AskDona?
It is an AI assistant incorporating search expansion generation and RAG (Retrieval-Augmented Generation) technology that gives answers by giving external information to LLM (Large Language Models、LLM).
Since it is possible to control the source of information answered by generative AI, it is possible to create unique generative AI assistants tailored to the purpose and application.
AskDona features
Large language models (LLM) such as ChatGPT can be fed unique information to generate unique answers.
It can be accessed simultaneously from various channels such as SMS, SNS, business chat, and the web.
It is a task-oriented generative AI that can not only generate answers to questions but also execute in response to requests.
AskDonaHow does it work
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AskDona's answer technology
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AskDona's data formatting technology
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AskDona automatically organizes data into a format that is easy for the Large Language Model (LLM) to understand.
Before data formatting: Tables included in PDFs
Since simple text extraction alone is not in a state where large-scale language models can be understood, it may not be possible to convey an appropriate answer.
After data formatting: Information recognized by LLM
Appropriate answers can be obtained by processing the information into a format that LLM can understand and conveying it accurately.
AskDona×SMS
AI automatically responds to two-way SMS
AI will answer your SMS messages without delay.

AskDona handles all customer questions and inquiries centrally.
AskDona×SNS
Improve customer loyalty with AI
AI will have a conversation with the customer through personalized messages. AskDona will handle all of your requests in one place.
AskDona×business chat
AI answers internal knowledge
Instantly find the information you want to know and the location of the source data.

AskDona handles employee questions and questions centrally.
AskDona×web
AI answers inquiries
You can get an answer as soon as you make an inquiry 24 hours a day, 365 days a year.

AskDona provides centralized support for inquiries from the web.
An example of an actual chat screen
AskDona's task-oriented
In response to the input information, AI generates an answer including an appropriate task execution tool.
Submit a form
Send forms such as collecting questionnaires.
Send URL
Send schedule adjustment links and external site transition links.
Lead acquisition
It provides input items that allow you to safely enter personal information.
Manned support switching
If manned support is required, AI will make suggestions.
AskDona administration screen
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The operator has also prepared a data management screen that is easy to understand visually.
AskDona's Information Security
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The data flow is illustrated for the storage location of data to be learned by generative AI in advance, and the process of generating and outputting answers when questions are asked to the generative AI.
＃AskDona

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